Lloyds Bank suffers online banking glitch leaving customers locked out of accounts

Lloyds Bank suffers online banking glitch leaving customers locked out of accounts

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LLOYDS Bank customers have complained of being shut out of their online accounts for more than two hours, as the bank suffers a technical glitch.

The bank has confirmed that its online site is down, although there is a workaround in place and its mobile and tablet apps are working as normal.

Lloyds confirmed that its online site is down, although its mobile and tablet apps are working as normal

PA:PRESS ASSOCIATION WIRE
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Lloyds confirmed that its online site is down, although its mobile and tablet apps are working as normal

Customers have taken to social media to ask the bank what’s going on, with one saying: “Your site has been down for nearly 2 hours now – what are your IT guys doing?”

Another tweeted: “Lloyds Bank website goes down as I’m trying to pay 3 rather large builders for their work.”

Lloyds Bank told The Sun Online: “We are currently experiencing some problems and as a result, some Lloyds Banking Group websites are temporarily unavailable.

“We are working to resolve the issue as quickly as possible, and apologise for any inconvenience caused.”

This isn’t the first time Lloyds Bank has suffered a technical glitch.

In April, Natwest, Lloyds Bank and Halifax all suffered internet banking problems leaving some customers unable to access cash.

Customers who tried to reach the bank’s phone services were met with long delays due to the on-going issue.

And thousands of Lloyds Bank, Halifax and Bank of Scotland customers were locked out of services for two days earlier this year when the banking group was targeted by hackers.

The banking group, which has six million customers, said that thousands had been affected by the glitch – but at the time did not disclose the reason behind the problems.

[“Source-thesun”]